Hi. I am a

Program Manager
based in Taipei

01.

About Me

Product x Project x Passion

I hold a MBA degree and PMP certification, with over 17 years of professional experience in the IT industry. My strengths include product development, project and release management, analytical problem-solving, quality assurance, CI/CD, G11N, and L10N.

Extensive experienced in Agile (Scrum), Kanban, and waterfall methodologies, with knowledge as a Scrum Master. A strategic thinker, I excel at synthesizing complex details to develop innovative solutions.

Experience in both the software and hardware sectors. Skilled in building a complete product from 0 to 1, with a clear product roadmap and a global launch plan. Proven ability to deliver products that generate multi-million dollar revenues for the company while keeping costs and risks at a minimum.

02.
Previous Experience and Education

Ubiquiti Inc. (Product Line Manager)

2020.09 - 2024.10
- Deliver U-Mobility Product launch from 0 to 1 as the very first Software PM in Taiwan office
- Raise product line revenue by +300% in 2024 comparing to 2023
- Develop user stories, product roadmaps, go-to market strategy and global launch plans
- Develop agile process and PMP strategies, resulting a 50% increase in project efficiency
- Overlook Ubiquiti tier 1 cloud services and maintenance
- Review product cost, CM build plan, and adjust forecast based on monthly run rate
- Facilitate integration planning, retrospective and iteration PoC demos to C-level audiences

Solera
(Release & Operation Manager)

2017.04 - 2020.06
- Direct report to regional CTO and manage monthly releases to successfully deliver AudaNet product with L2/L3 support for APAC regions
- Effectively coordinate and resolve conflicting interests among internal and external stakeholders
- Manage releases schedule, scope, progress, resources, and deployments
- Maintain release notes to PMs, supports, and clients
- Ensure the continuity of product stability with potential P1 incident prevention and escalation
- Develop Power BI analytic reports for executive team in different aspects



BSquare (Project Lead)

2011.06 - 2017.03
- Lead BSP, Hardware, Firmware, Mobile App projects to deliver assigned projects on a timely matter
- Manage QA team up to 5 members with resource, schedule and risk management
- Act as project manager for build CI/CD implementation
-Act as a QA focal point to discuss product spec, statement of work, user interface wireframe, and business cases with customer
- Provide guidance on automated tools or scripts development on projects assigned - Product issue analysis report with advices to clients
- Develop project process with SOP and continue to improve efficiency with value creation for our clients

Project completed:
- Mercedes Benz COMMAND system HTML5 website browser - Movado Smart Watch mobile app
- HoneyWell D7800 rugged enterprise digital assistance
-Trimble TDC600 GNSS handheld
- WHQL (Windows Hardware Quality Labs) Test

Trend Micro Inc. (Sr. QA)

2010.06 - 2011.06
- Perform RAT/FAST/TOFT/Performance test for small and medium anti-virus product Worry Free Business Security
- Create detail spec with appropriate testing scope for update and smart scan module
- Consult with S&B business users and work with development team to bring customer insight to our anti-virus product
- Conduct WebEx session to troubleshoot production issues with multiple stakeholders in a timely matter
- Volunteer as TrendMicro programming competition mentor

Microsoft Game Studio (QA)

2008.06 - 2009.06
- Perform functional testing on Condor Trilogy MMORPG
- Review vendor's test coverage and test quality
- Log failures and generate reports through Test Track Pro
- Assist with product and server deployment
- Maintain feature and region inventories on share point
- Maintain test case DB to secure quality from vendor

Education

 

Seattle University

Master of Business Administration

 
 
 
 
 
2006.09 – 2008.06
 

 

University of British Columbia

Computer Science


 
 
 
2001.09 – 2005.08

03.
Side Projects

In addition to my professional certifications and qualifications, I was honored to receive several awards in different companies that I worked for, including the Honor Roll and Best Employee recognition at Bsquare and Solera. Outside of work, I am a passionate foodie and photographer. I love traveling and exploring different countries and cultures.

“The real voyage of discovery consists not in seeking new landscapes but in having new eyes”

Professional Certification

As a professional Project Manager, I earned my Project Management Professional (PMP) certification on July 9th, 2012, and have since maintained it in good standing. Additionally, I hold an MCTS certification for the Windows Server 2008 series, which I obtained during my time at Trend Micro.

Achievement

GDC 2019 Best Employee (Mar. 2019)

BSquare Honor Roll Award (Apr. 2014)

R. McDonald Volunteer (May 2007)

Foodie and Wine Lover

I’m a big foodie with a passion for gourmet cuisine from different countries. I’m also a wine enthusiast, holding a Japanese Sake Navigator certification and a WSET Level 1 certification, which have deepened my knowledge of wines.

Photography

I love taking photos while traveling and recording time-lapse videos of sunrises and sunsets in various locations around the world.

Photo 1: Stonehenge, Wiltshire, UK

Photo 2: Northumberland BDG, Bath, UK

Photo 3: Aurora, Yellow Knife, Canada

Video 1: Tokyo Tower, Tokyo, Japan

I am proud to work with some of the best clients

David has strong technical background and excellent communication skill. He acted as the release and operation manager for the whole APAC region. He co-ordinated with lots of different stakeholders across different time zones, and did the release planning in a well organized way. All APAC countries had very positive feedback on his contribution. He is always actively involved in lots of different things simultaneously. Trustworthy is what I always feel from him.
Kevin Hu
Director of Engineering at SmartNews
David is an excellent, self motivated, creative, and goal oriented Project Manager with strong analytical and organizational skills. He is very experienced in working with technical and business stakeholders and his communication is always professional even under high pressure. It is truly a pleasure to work with David.
Karin Lang
Technical Release Manager at Allianz Technology

Would like to work together?